We’re sorry that you were unable to make a purchase. We know this must be very frustrating!  We've taken a look into this and it looks like your payment is being declined by your bank. There may be several explanations as to why this is happening:

<ul>
<li>Incorrect credit card number or expiration date</li>
<li>Insufficient funds</li>
<li>Some banks will reject charges based on location</li>
<li>Some banks will reject charges based on their own fraud rules</li>
<li>Debit card which does not allow to be charged credit</li>
</ul>

We recommend making sure that your details are correct and that you have sufficient funds. If so, please contact your bank to confirm it is you making the purchase. In this case, they will be able to remove the block. Alternatively, you can try using a different credit card. Additionally, if the issue is with a debit card, we suggest using a credit card instead.

We welcome your feedback and we would be appreciate knowing the reason that your card was blocked.

We hope that helps and you are able to make your purchase but let us know if we can help with anything else.